When you are planing to buy this dress from us, please kindly read it clearly as below:
1. Please check your Bust size,Waist Size, Hip Size, Natural height with our standard size,and if you are not sure of your size, then please write to our customer service, thank you;
2. Also the China Post Air Mail is very slow, so when you choose China Post Air Mail, please check if the time is ok for you; and If you need the dress Urgent, then you can choose e-EMS Express, EMS Express, DHL Express, UPS etc, these Express are high speed,thanks.
3. Also we can provide you the best quality and service, so choose us,your right choose.
4. And this dress is in stock,and as usual we can send the dresses to you in 5 working days after your payment,if Costom Made,about 10 days will sent your dress out,thank you.
For Custom Made Dress, please complete the format below and offer us when you place the order.
1. Bust: Cm/Inches
2. Waist: Cm/Inches
3. Hips: Cm/Inches
4. Hollow To Floor Without Heel: Cm/Inches
5. Natural Height: Cm/Inches
6. Height of Heels: Cm/Inches
7. Dress Closure(Zipper or Lace Up?): (Usually we recommand Lace Up)
8. Dress Color( Please select a Color No. from our Color Chart): Color No.
9. Wear Date:
10. Any other special requirement if you have also pls let us know,thank you.
(a) (b) (c) (d)
(a) Shoulder to Shoulder
From the edge of the shoulder socket, measure across the back to the same point on the other shoulder.
(b)Arm Length (for garments with long sleeves)
Arm Length – Measure from your shoulder point to the wrist.
(c)Armseye (for garments with sleeves)
Measure from the top of the shoulder, down the front of the shoulder, under the arm pit, and up the back of the shoulder.
(d)Hollow to Hem (only for short length dress)
Measure from the center of the collarbone (Hollow) to the dress hem. Note: The length is not measured starting from the garment neckline.
This is satin color chart,if your wedding dress is not made of satin,please contact us to confirm the color,thank you!
-Items will be send by TNT, UPS, FedEx, DHL, EMS,China Post etc
Shipping time: 4-7 days by TNT, UPS, FedEx, DHL
-This is an international shipment. Item will be couriered from China to your address. We may fold the gown inside out to protect the beading or lacing.
-We will put the gown in a courier bag. Steam press is recommended after international transportation.
-Before shipment we will do a careful examination, tried to be no problems.But if the buyer get the goods found problems, please contact with us, we will help you properly addressed.
-To be honest,in most time, the buyer usually don’t need to pay for any customs. However sometimes in some countries,the customs officer may be strict. we don’t accountable any customs fee, Please check it out the customs policy at your own place and hope understand. If you have to pay the customs fees, it is the duty of your own country, the buyer should understand this situation.Sincerely and thank you!
-Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your orderconfirmation. As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and atisfactory resolution, such as, refund or exchange another new item for you.
Please kindly contact us for the return at first within 48 hours after receiving the item. The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund.
We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.
-We are very happy to work for you, and all of our efforts are aiming to get more and more better service to support your needs in dresses or business. So your kindly and satisfied comments returned are very important for us.And that will definitely help both of us in future business cooperation. And your prompt positive feedback will be highly appreciate .Also pls contact us if you have any problems.You can send email or chat with us on line,all email were answered within 1 business day.If you do not received our reply,please kindly resend your email,we will reply you as soon as possible.Thank you so much for your support!